Behind every PROTECH service call is a team of dedicated professionals committed to excellence.
Our technicians aren't just skilled—they're carefully selected, thoroughly trained, and continuously developed to provide the best home maintenance service in Dubai.
SIRA Background Checked
3+ Years UAE Experience
Brand Certified
Ongoing Training
Service Excellence
Our leadership brings decades of combined experience in UAE facilities management and technical services.
15+ Years Experience
Background: Former operations lead at major FM company
Role: Oversees all service delivery, quality standards, and team development
Certifications: HVAC Systems Management, Electrical Safety, PMP
"Our mission is simple: treat every customer's home as if it were our own. That means showing up on time, doing the job right the first time, and standing behind our work."
12+ Years Experience
Specialization: Complex AC systems including VRF, VRV, and chillers
Role: Leads 24/7 emergency response team, handles complex technical issues
Certifications: O General, Daikin, LG Certified
"The Dubai climate puts enormous stress on AC systems. I've seen every problem imaginable over my 12 years here. My job is to make sure our team can handle anything."
8+ Years Experience
Background: Customer service excellence specialist
Role: Post-service inspections, guarantee program, escalation handling
Focus: Maintaining our 4.9★ rating
"My job is to make sure every customer is completely satisfied. I personally follow up on every job and conduct spot inspections to ensure our standards never slip."
PROTECH employs 25+ full-time technicians across Dubai. Every technician meets our rigorous standards.
"Our AC stopped working at 2 AM during the August heatwave. I called PROTECH expecting to wait until morning, but a technician was at our door within 45 minutes. He diagnosed the problem quickly and had us cooling again by 4 AM. Professional, fair pricing, and they even cleaned up after themselves."
Ahmed K.
Palm Jumeirah • Emergency AC Repair
"We've used PROTECH for our villa's annual maintenance contract for 3 years now. They come quarterly for AC servicing and are always punctual and thorough. Last year, they caught a small refrigerant leak during a routine check—if we'd waited, it would have been a much bigger repair."
Sarah M.
Arabian Ranches • AMC Villa Maintenance
"PROTECH transformed our outdated 1990s bathroom into a modern spa-like retreat. The team was professional from start to finish—they protected our flooring, cleaned up daily, and finished exactly on schedule. The attention to detail was impressive."
James L.
JVC • Bathroom Renovation
"Pipe burst in our kitchen at 11 PM on a Friday. Water everywhere. Called PROTECH and they talked me through shutting off the main valve while dispatching a plumber. He arrived in under an hour, fixed the burst pipe, and helped us mop up. No weekend surcharge. That's integrity."
Fatima A.
Business Bay • Emergency Plumbing
"Hired PROTECH for a move-out deep clean of our 3BR apartment. The landlord had been quite demanding about the condition. The cleaning crew spent 6 hours and the place looked brand new—better than when we moved in! We got our full deposit back."
Maria S.
Dubai Marina • Move-Out Deep Cleaning
"Needed CCTV installed in my villa urgently. PROTECH came the next day, surveyed the property, recommended camera positions, and completed the installation professionally. The app works perfectly and I can monitor my home from anywhere."
Hassan R.
Emirates Hills • CCTV Installation
Our team is standing by to help with any home maintenance need.
