AC failure. Burst pipe. Electrical emergency.
We respond NOW – any time, any day.
Home emergencies don't check calendars or respect business hours. They happen at 3am on a Tuesday. On Friday afternoon when other companies are closed. During Eid when you have a house full of guests. At 10pm when the children need to sleep but the AC just died and the bedroom is already 35°C.
These moments demand immediate professional help – not an answering machine, not a 'we'll call you back tomorrow,' not a WhatsApp message that gets seen hours later. You need a real person to answer, a real technician to dispatch, and a real solution in real time.
PROTECH Dynamics operates a true 24/7 emergency response team specifically for these moments. When you call our emergency line, a real person answers – not a recording. Within minutes, we dispatch a licensed technician to your location. Our target is 90-minute arrival anywhere in Dubai, any time, any day.
We understand that emergencies are stressful. That's why we communicate clearly throughout the process. You'll know when your technician is dispatched, their estimated arrival time, and what steps to take while waiting. Our emergency pricing is transparent – we quote before starting work even at 3am, so there are no surprises.
AC failure during Dubai summer is more than uncomfortable – it can be genuinely dangerous, especially for elderly family members, young children, and people with health conditions.
Common AC emergencies we handle:
Water emergencies escalate fast. What starts as a leak becomes flooding that damages floors, furniture, walls, and the property below yours. Every minute matters.
Plumbing emergencies we respond to:
Electrical emergencies pose immediate safety risks. Sparks, burning smells, and exposed wiring can cause fires. These situations require qualified professionals.
Electrical emergencies we handle:
If you experience electrical sparks, burning smells, or exposed wiring: stay away from the affected area, turn off power at the main breaker if safely possible, and call immediately. Do not attempt DIY repairs.
From your call to problem solved
Dial +971 56 151 7463. A real person answers 24/7 – even at 3am, even on holidays. Describe your emergency briefly: 'AC completely dead,' 'pipe burst in bathroom,' 'power out in apartment.'
We dispatch the nearest qualified technician immediately. You'll receive confirmation including the technician's name and estimated arrival time. Our target is 90 minutes to any Dubai location.
Our team advises on immediate safety steps. For water emergencies: locate your main shut-off valve. For electrical: isolate the affected area. For AC: temporary cooling measures for vulnerable family members.
Your technician arrives equipped for the most common emergency scenarios. They quickly assess the situation, identify the problem, and explain what's needed to resolve it.
Even in emergencies, we provide a clear quote before work begins. You know the cost upfront – no surprises at 3am. We proceed only with your approval.
Our technician resolves the emergency – restoring your AC, stopping the water, or restoring power. If complete repair requires parts or follow-up, we implement a safe temporary solution.
Pay by cash or card. Receive full documentation of work performed. If follow-up is needed, we schedule it before leaving.
Transparent pricing – you'll know the cost before we dispatch
| Service | Price (AED) |
|---|---|
|
Emergency Call-Out Fee
6pm-8am, Weekends, Holidays
|
150 - 250 |
|
Emergency AC Repair
Parts charged separately
|
From 350 |
|
Emergency Plumbing Repair
Parts charged separately
|
From 350 |
|
Emergency Electrical Repair
Parts charged separately
|
From 350 |
The emergency call-out fee covers immediate dispatch and after-hours availability. Work performed is quoted separately and approved before we begin. No hidden fees.
Our target is 90-minute arrival anywhere in Dubai for genuine emergencies. Actual times depend on traffic conditions and technician locations at the time of your call. We communicate realistic arrival times upfront so you know what to expect.
Yes. Emergency response outside normal business hours includes an emergency call-out fee (AED 150-250 depending on time and location). This fee is always communicated before dispatch so you can decide if immediate service is worth the premium versus waiting for regular business hours.
If complete repair requires parts that must be ordered or work that can't be completed immediately, we implement a safe temporary solution. For AC, this might mean getting one unit working while we order parts for others. For plumbing, this means stopping the leak even if final repair waits until morning. You won't be left in an unsafe or unbearable situation.
For safety reasons, we recommend against DIY emergency repairs, especially electrical issues. However, there are helpful things you can do: locate your water shut-off valve (for plumbing), locate your electrical panel (for electrical), and ensure the area is safe. We'll guide you on specific steps when you call.
We consider these emergencies: complete AC failure during extreme heat (especially with vulnerable family members), active water leaks or flooding, complete power failure, electrical safety hazards (sparking, burning smell), and sewage backups. If you're unsure whether your situation qualifies, call us – we'll advise honestly.
Don't wait. Don't suffer. Don't risk further damage.
We respond immediately, 24 hours a day, 7 days a week.