Home and Property
Maintenance Company in Dubai

The trades. AC servicing, repair and installation. Plumbing, from a dripping tap to a hidden leak. Electrical, from a tripping breaker to a full circuit fault. Carpentry, for doors, wardrobes, cabinets and joinery. Painting, interior and exterior. Tiling and flooring repair. Water heaters. Drainage. Silicone and sealant renewal. Door and lock work. Fixtures, fittings and general handyman repairs.

The two modes. Reactive, where something has broken and you need it fixed. Planned, where visits happen on a schedule and the objective is that fewer things break.

The property types. Villas, townhouses, apartments, whole buildings, and commercial units. Different constraints, same trades.

What is not maintenance. A full renovation, a new fit-out, a kitchen replacement or a structural alteration is project work rather than maintenance, and we quote and run those as projects: see villa renovation, apartment renovation, and fit-out and reconfiguration work. Where a maintenance visit reveals something that is really a project, we will say so rather than patching it repeatedly.

By the time you notice, the water has stained and softened a section of ceiling, may have run down inside a partition, has probably reached a light fitting, and has certainly reached somewhere that now needs drying, treating, filling and repainting. Fixing it properly needs an AC technician to clear the drain and correct the fall, an electrician to check and make safe the affected circuit, and a painter to make good afterwards. Possibly a carpenter as well if a door or a cupboard has swelled.

With three separate contractors you get three site visits, three quotes, three schedules to coordinate, and a strong probability that when it happens again each of them tells you it was one of the others. With one contractor, one person diagnoses the cause, the right trades attend in the right order, and one company is answerable for the result.

The second advantage is knowledge of the property. A contractor who has been to your building before knows where the isolation valves are, which access panel hides the water heater, how the service lift booking works, and what security needs before letting a crew in. That is time you are not paying for twice.

Most common call-outs. AC not cooling. Water leaking through a ceiling. A tripping circuit breaker. A blocked drain or toilet. No hot water. A running or leaking toilet cistern. A dripping tap or mixer. A door that will not close or lock. Cracked or lifted tiles. A leaking water heater. Mould on bathroom silicone. A light or socket that has stopped working.

How a call-out runs. You call or send a WhatsApp with a description and, ideally, a photograph or short video: that alone often tells us which trade to send and what to bring, which is the difference between a fix on the first visit and a return trip. We attend, diagnose, and tell you what is wrong and what the options are. Where the fix is immediate and within scope, we do it there and then. Where it needs parts, a specialist or more time, you get a written quote before we proceed.

What we will not do is start work and present a bill afterwards. Diagnosis first, written quote, then work.

A planned schedule for a Dubai property typically covers:

Before summer: AC service and coil cleaning, filter replacement, condensate drain clearing and fall check, gas pressure check, thermostat check, and confirmation that the drain routing actually goes somewhere sensible.

Through summer: filter checks at shorter intervals because of dust load, and a mid-season AC check on the units working hardest.

Quarterly or half-yearly: water heater inspection, drain and trap checks, tap and mixer checks, silicone and grout inspection in wet areas, door and lock adjustment, visual electrical inspection at the distribution board, and a check of external drainage before the rain months.

Annually: a full property walk with a written condition report, external paint and sealant inspection, roof and balcony drainage clearing, and a review of anything that has been repaired more than once.

Existing maintenance packages set out the tiers. Contracts can be extended to cover a pool, a garden or a commercial unit under the same schedule.

Why AC fails here specifically. Dust loads filters and coils continuously, and a fouled coil cannot transfer heat, so the unit runs longer, consumes more and still does not cool. Condensate drains block with dust and biological growth, then overflow into ceilings. Long summer run hours wear compressors, fan motors and capacitors. Refrigerant leaks develop slowly and present as gradual loss of cooling rather than a sudden failure. And ducting in ceiling voids can develop leaks that quietly cool the void instead of the room.

What we do. Servicing and coil cleaning, filter replacement, condensate drain clearing and re-routing where the fall is wrong, gas top-up and leak tracing, thermostat and control faults, fan and motor replacement, compressor diagnosis, duct cleaning and repair, and full unit replacement where a repair no longer makes economic sense.

What you can do. Clean or replace filters far more often than the manual suggests, because the manual was not written for Dubai dust. Check the condensate drain outlet is actually running during operation. And if cooling has degraded gradually over a season, get it looked at rather than turning the thermostat down: gradual loss is the classic signature of a refrigerant leak or a fouled coil, and both get worse and more expensive.

Related: AC repair, AC maintenance, AC coil cleaning, AC servicing and emergency AC repair.

Drainage. Blocked kitchen waste from grease, blocked shower and bath traps from hair, blocked toilets, and slow-draining floor gullies. Recurrent blockages in the same place usually indicate a fall or an installation problem rather than bad luck, and clearing it repeatedly without asking why is money spent for nothing. Also worth flagging: balcony and roof drains that are clear for eleven months and then matter enormously during a heavy rain event.

Water heaters. Usually in a ceiling void or a service cupboard, which means a failure discharges into the ceiling. Element failure, thermostat failure, a leaking tank, no hot water, or water that is scalding regardless of setting: all standard work. A water heater in a ceiling with a failed or absent drip tray is a problem waiting to happen.

Stored water. Villa and rooftop tanks accumulate sediment and biological load if they are not opened up, and the taste and clarity of what comes out of the tap depends on it. We have stored water cleaned and disinfected on schedule as part of the same contract.

Fixtures. Taps, mixers, shower valves, cistern mechanisms, waste traps, angle valves and flexible connectors. Flexible connectors in particular are a common failure point and are cheap to replace before they burst.

Related: plumbing, toilet repair, blocked drain, drain cleaning, water heater repair, emergency plumber.

Faults. A tripping breaker, which is a symptom, not a fault, and needs the cause found rather than the switch reset. Dead sockets and circuits. Flickering or failing lights. Burning smells or discolouration around a socket or switch, which should be treated urgently. Failed extractor fans. Faulty water heater circuits. Faulty AC isolators. And full or partial power loss.

Additions and upgrades. Extra sockets and circuits, lighting changes, distribution board work, external and garden circuits, smart home devices, and EV charger installation.

We are a contractor working under a DEWA-enrolled electrical scope, which is what allows us to carry out work affecting the supply and the distribution board and is frequently what building management asks to see before allowing electrical work in a tower.

One recurring Dubai issue worth naming: a breaker that trips only in the evenings, only in summer, or only when the AC and the water heater run together, is usually a loading problem rather than a faulty device. Replacing the breaker does not fix it, and fitting a larger one is dangerous. The load needs assessing.

Related: electrician, circuit breaker repair, power tripping repair, socket and switch replacement, emergency electrician.

External paint and render take continuous UV, and south and west elevations fail first. Cracked render lets water in during rain, and water in a wall becomes an internal problem later. See exterior painting.

Internal paint suffers around AC grilles, in bathrooms, and anywhere condensation forms. See interior painting and painting services.

Tiling fails at the grout and at movement joints before the tile itself goes. Hollow tiles, cracked grout in wet areas and lifted tiles on balconies are all routine repairs, and in wet areas a failed grout line is a water route, not a cosmetic issue. See tile repair and regrouting.

Sealant. Silicone around baths, showers, sinks and worktops has a finite life, and once it lifts or blackens it is both unattractive and no longer sealing. Renewing it is one of the cheapest preventative jobs there is.

Stone. Marble, travertine and other polished stone floors dull, etch and scratch from traffic and the wrong cleaning products rather than failing outright, and they are restored rather than replaced. See marble polishing and restoration.

Joinery. Doors that stick or drop, wardrobe doors off their tracks, cabinet hinges pulling out, swollen fronts under sinks. See carpentry and door repair.

Windows and external doors. Failed seals, stiff or dropped sliding doors, worn rollers, and gaps that let dust and heat in. A sliding door that has become hard to move is usually rollers and track debris rather than the door.

If you are weighing a one-off call-out against a schedule, send a photograph of whatever is bothering you now with a line about the property, and we will tell you which of the two your property actually needs before anyone quotes anything.

Apartments. Fewer systems, but every failure has a neighbour. A leak in an apartment becomes the downstairs neighbour's ceiling, which turns a plumbing repair into a conversation with two households and building management. Speed matters more in an apartment than anywhere else.

Towers. The building's rules govern the work: registration, insurance on file, a work permit and a service-lift slot before the crew comes up, and we hold the documentation buildings ask for. Some buildings also restrict noisy work to particular hours or days, which changes how a job is planned rather than whether it can be done.

Commercial units. Different priority order: downtime costs money, so response speed and out-of-hours working matter more than they do in a home. See commercial maintenance and property maintenance.

We work for whoever appoints us, and we are used to arrangements where the person on site is not the person paying. What we do to keep that clean:

We diagnose and report before we fix. A written description of what is wrong, what caused it where that is determinable, and what the repair involves. That gives whichever party needs to decide something an actual basis for deciding it.

We document. Photographs before and after, so there is a record of the condition we found and the work we did. This is the single most useful thing when two parties disagree about what happened.

We coordinate access. Tenants are at work, keys are with an agent, buildings need permits. We arrange the visit rather than making you the middleman.

We quote in writing. Anyone who needs to approve the spend gets the same document.

We keep the scope honest. If a tenant reports one thing and we find a second unrelated issue, we report both separately rather than bundling them.

What we do not do is advise you on who is contractually responsible for what. That depends on your tenancy agreement and your arrangement with the other party, and it is not a contractor's call to make. What we can give you is a clear, documented statement of what is wrong and what it takes to fix it, which is usually what the conversation actually needs.

For managing agents and owners with multiple properties, we can work to a standing arrangement with consolidated reporting. Where a tenancy is turning over, a documented condition report at the start and end of the period takes the argument out of the deposit.

What to do before we arrive. For water, isolate the supply at the stopcock or angle valve if you can reach it safely, and move what you can out of the way. For an electrical fault, isolate the affected circuit at the board, and if there is a burning smell or visible damage, isolate and do not switch it back on. For AC, turn the unit off if water is coming from it rather than letting it continue to discharge. Then call.

Send a photograph or a video. For an emergency it genuinely changes the response, because it tells us which trade to dispatch and what to bring.

See emergency repair, emergency plumber, emergency electrician, emergency AC repair and water leak emergency.

For a planned maintenance contract, the agreement sets out the property, the systems covered, the visit schedule, what each visit includes, what is excluded, how additional repair work is quoted, and how emergencies are handled. Consumables (filters, chemicals, small parts) are specified as included or chargeable so there is no argument later.

We do not publish maintenance prices as a single figure because a one-bedroom apartment and a six-bedroom villa with a pool and a garden are not the same product. What moves it:

• The property type and size, and how much external fabric there is to look after.
• The number of AC units and whether any of them are ducted or concealed above a ceiling.
• Extras beyond the building itself: a pool, a garden and irrigation, a water tank, a pump set.
• Visit frequency, and whether summer needs a tighter interval than the rest of the year.
• What counts as included: filters, chemicals and small parts are named as included or chargeable in the agreement so there is no argument later.
• Access, since tower work is planned around permits, service-lift slots and restricted working hours.
• Out-of-hours attendance, where a commercial unit cannot lose the trading day.

For a call-out rather than a contract, the drivers are the trade needed, whether the cause has to be traced before it can be fixed, and whether parts have to be sourced. Either way, you get a written quote for your property before any chargeable work begins.